SPECIFICATIONS

Brand Name: NEEDOH

Choice: yes

High-concerned chemical: none

Item Type: Model

Model Number: LL1475

Origin: Mainland China

Recommend Age: 18+

IMPORTANT WARNINGS

CHOKING HAZARD - Small parts. Do not bite, chew or ingest toy & inner flakes.
DO NOT microwave, heat or freeze this toy. DO NOT LEAVE IN A CAR. High temperature inside sealed car may cause expansion, rupture and leakage with potential risk.
For squeeze use ONLY. Keep away from sharp objects, nails. Rough squeezing or tearing may rupture the outer skin and cause leakage.
Stop use and discard immediately if torn or leaking. Contents are non-edible. If contact with eyes or swallowed, rinse thoroughly and seek medical help.
CARE INSTRUCTIONS
Made of TPR material. Slight odor from new packaging is normal; air it out before use.
Clean only with damp cloth & mild soap. Do NOT submerge in water or spray heavy alcohol, which may damage the surface.
Store in cool & dry place. Do NOT leave in car. Avoid direct sunlight or hot enclosed space to prevent deformation and bursting.
The toy may collect dust or turn slightly sticky after long-time use. This is normal wear, NOT product defect.
Recommended for teens & adults for stress relief. Avoid prolonged contact if your skin has open wounds. Wash hands after play.
RETURN NOTICE
Damage caused by rough use or high-temperature storage (e.g., leaving in car) is not covered by warranty. Only factory defects upon unboxing qualify for return service.

We aim to provide efficient and reliable shipping for all our customers. Here are the details of our shipping policy:

Processing Time:

Orders are processed within 1-2 business days after payment confirmation.

Shipping Time:

Standard shipping typically takes 5-8 business days for delivery within the continental United States.

Shipping Costs:

Shipping costs are calculated at checkout based on the weight and destination of the order.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery Issues:

If you experience any issues with your delivery, please contact our customer service team via the contact form.

International Shipping:

Currently, we do not offer international shipping.

Thank you for shopping with us! We strive to ensure your gardening supplies reach you in a timely manner. If you have any questions or concerns about your order, feel free to reach out to us.

Returns

• Return Period: You have 30 days from the date of purchase to return an item.
• Condition: To be eligible for a return, your item must be unused and in the same condition that you received it, including in the original packaging.
• Final Sale Items: Please note that items in the [Final Sale Collection] cannot be returned.

Return Shipping

• Free Return Shipping: We offer free return shipping for all eligible returns within the United States. To initiate a return, please contact us, and we will provide you with a prepaid shipping label.
• No Restocking Fee: We do not charge any restocking fees for returned items.

Refunds

***NO REFUNDS ON DIGITAL PRODUCTS***

Once we receive your return, we will inspect the item and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

How to Initiate a Return

1. Contact Us: Via the contact page with your order number and details of the item you wish to return.
2. Receive Prepaid Label: We will email you a prepaid return shipping label.
3. Ship Item Back: Place the item securely in its original packaging, affix the prepaid shipping label, and drop it off at your nearest shipping location.